Effective Strategies for Improving Employment Outcomes for People with Chronic Kidney Disease 27th Institute on Rehabilitation Issues The contents of this IRI document were developed under a grant (H264A30008) from the Rehabilitation Services Administration of the Department of Education, Office of Special Education and Rehabilitation Services. The materials in this publication do not necessarily represent the official views of these agencies and you should not assume endorsement by the Federal Government. They do, however, reflect an attempt by the authors to explore a significant aspect of their programs in order to encourage evaluation and stimulate professional growth. Table of Contents 3 Prime Study Group Members 10 Acknowledgements 14 Introduction 15 Chapter 1: What Is Kidney Disease and Its Treatment? 19 What are the functions of the kidneys?..........................................20 What are some of the symptoms of chronic kidney disease (CKD)? ......................................................20 Are there other symptoms of CKD? ..............................................20 What are common causes of kidney failure?..................................21 Is it possible for someone to have CKD and not know it?............22 Are there stages of CKD? ...............................................................22 What is the treatment for CKD? ...................................................22 What is dialysis? ...............................................................................23 What is hemodialysis?.....................................................................23 What is peritoneal dialysis? ............................................................25 What will help people on dialysis feel their best?..........................26 What is transplantation? .................................................................26 Can anyone get a kidney transplant?..............................................27 Where is the transplanted kidney placed?......................................28 Are there complications after transplant? ......................................28 3 Table of Contents How long does it take to recover after transplant surgery? ..........28 Will someone appear any different after a transplant? ..................28 What medications might someone with CKD take and do they have any side effects? ..............................................................29 What innovations in the treatment of kidney disease enhance the employment potential of people with CKD? ..........................29 Who is available in the clinic to assist patients? ............................30 What can VR counselors do to learn more about the person and the disability?............................................................................30 Living With CKD: A Client’s Perspective (Case Study) ...............31 Chapter 2: Referral 33 Can the applicant with kidney failure work?..................................34 What are the most likely sources of referral for those with chronic kidney disease (CKD)? ......................................................34 How can VR counselors access appropriate referrals of those with kidney disease in areas with many providers? ................................35 Who is the mostly likely source of VR referrals from dialysis and transplant facilities?..................................................................35 Where can VR counselors find the most up-to-date medical information on an applicant with CKD?........................................36 Who can provide information about the applicant’s financial resources and insurance coverage? .................................................36 How stable is the applicant’s condition?.........................................37 What are the emotional and/or psychological effects of dialysis?........................................................................................37 How will the applicant who is just starting dialysis appear during an intake interview?.............................................................37 Do applicants with kidney failure need to make any lifestyle changes?...........................................................................................38 How important is it that applicants follow diet and fluid prescriptions?...................................................................................38 Where does the applicant with kidney failure do dialysis?............38 What is the applicant’s dialysis schedule and how long do treatments last?................................................................................39 How flexible can the dialysis schedule be?.....................................39 How might the applicant with chronic kidney failure feel before and after dialysis?.................................................................40 4 Twenty-Seventh Institute on Rehabilitation Issues How might kidney disease affect the applicant’s stamina? ............40 How does the applicant think working might affect his/her health? .................................................................................40 How does being on dialysis (or having a transplant) affect an applicant’s ability to work? ..............................................................41 Does the applicant have any sensory limitations?..........................41 What kinds of working conditions might the applicant need to avoid?..................................................................................41 Might the dialysis access sites pose any work limitations? ............42 What kind of limitations in lifting, bending, reaching, prolonged standing, walking, stooping, or kneeling might applicants on dialysis have?.............................................................42 Is a kidney transplant a possibility for this applicant? ...................43 Is the applicant on a transplant list and does he/she have a pager?........................................................................43 Does the applicant anticipate being hospitalized for a transplant soon?............................................................................44 Might applicants with kidney transplants have any limitations? ...45 How often does the applicant have medical appointments?..........45 How important to a successful vocational outcome is a support system for applicants with kidney failure? ........................45 The Dialysis Social Worker As A Referral Resource (Case Study).....................................................................................47 Chapter 3: Vocational Service, Planning, & Delivery 49 What are the client’s vocational goals?...........................................50 If the client is working now, what might he need from VR to help him/her keep the current job? ................................................50 Is the client looking for immediate work or a career?...................50 Does the client want to work full or part-time? ............................51 Is full-time work an option? ...........................................................51 What work hours are best for the client – before or after dialysis? ............................................................................................51 Is it possible to schedule dialysis around work or does a job need to have a flexible work schedule for a client who is on dialysis? ...52 Would work adjustment training be an option if the client has not worked in a long time, never worked, or has a sporadic work history? ...................................................................................52 5 Table of Contents How much money does the client with kidney failure want or need to earn?...............................................................................52 How do clients with CKD pay for treatment?...............................53 Does the client need to have company health insurance and sick leave? ........................................................................................53 What other sources of help are available for a client’s medical costs if the job does not offer health insurance? ..............54 Will a client’s Social Security disability benefits be affected if he or she receives help from VR? ...............................................54 How might work incentives benefit clients with kidney failure?....54 If the client needs to do a CAPD exchange during work hours what kind of accommodation might he/she need? ........................56 Can applicants choose another type of dialysis if this would help them achieve their vocational goals? ......................................57 Can applicants choose a different time of day for dialysis if this would help them achieve their vocational goals? ...........................57 Can clients transfer to other dialysis facilities, such as one with an evening dialysis shift if this would help them achieve their vocational goals?.....................................................................57 What if the client receives a transplant during delivery of services?.......................................................................................58 Can a client change his/her schedule for vocational evaluation or training program? .......................................................................58 Who are the key contact people in the dialysis or transplant facility that can address questions specific to providing optimal vocational services?..........................................................................58 The Client With CKD And Blindness (Case Study).....................60 The Client With CKD And English As A Second Language: A Client’s Perspective (Case Study)................................................62 Chapter 4: Job Development, Job Placement, Job Retention 65 What medical benefits do clients on dialysis retain once they start work? ...............................................................................66 What medical benefits do clients with a transplant retain once they start work? ......................................................................66 What can a VR counselor do to help those with kidney disease who still have disability or health benefits through a former employer? ........................................................................................67 6 Twenty-Seventh Institute on Rehabilitation Issues How much does a client need to disclose about chronic kidney disease (CKD) to a potential or current employer or supervisor?...67 How can the VR counselor encourage job retention for people with CKD? ......................................................................................68 Who can provide detailed information regarding whether a position is within the client’s functional abilities?.......................69 What kinds of jobs should a client with CKD avoid? ...................69 What kinds of environmental conditions should someone with CKD avoid?.............................................................................69 Can someone with CKD work a 40-hour week? ...........................70 Can someone with CKD work an 8-hour day? .............................70 Can someone with CKD work overtime?......................................70 Can people with CKD travel as a function of their job?...............71 What happens if work interferes with treatments?........................71 What needs to be taken into consideration when setting up a job interview? ..........................................................................72 Who can assist in identifying and implementing job accommodations? ............................................................................72 How can the VR counselor enhance the dialysis client’s chances of being successful in those critical first few weeks on a new job?...................................................................................73 What natural helpers can VR counselors use with people with kidney disease?.................................................................................73 Can employer based training programs be an effective placement tool? ...............................................................................73 What transportation services can dialysis clients use to get to and from work?.....................................................................74 Negotiating A Dialysis Accommodation (Case Study) ..................75 The Client With CKD And Hearing Loss: A Client’s Perspective (Case Study).................................................................76 Chapter 5: Where Can I Go For More Help? 79 Where might I go to get a more general understanding of kidney disease and how it affects rehabilitation outcomes?...........80 Who can VR specialists turn to for help in providing meaningful services to people with CKD?.....................................80 How can family and friends help promote vocational rehabilitation for clients with CKD?..............................................81 7 Table of Contents How can dialysis and transplant facilities help?.............................81 What if the client believes his or her facility is not doing what it should for his/her health or vocational rehabilitation? ..............82 What other federal and state governmental agencies can help those with CKD?.............................................................................83 Are there any programs that specifically address the vocational needs of this population? ................................................................83 What federal laws protect people with disabilities, including clients with kidney failure? .............................................................84 What health coverage is available for kidney-related treatment?....86 Where else can I turn to find out more about kidney disease, its treatment, and employment prospects?.....................................87 Negotiating A Job Accommodation For A Client On Hemodialysis (Case Study) .............................................................88 Negotiating A Hemodialysis Shift Accommodation For Work (Case Study).....................................................................................89 Advocating Coverage For Home Dialysis To Maintain Employment (Case Study) ..............................................................90 Directory Of Resources For People With Kidney Disease 91 Toolkit 107 Kidney Diseases Dictionary..........................................................108 When Is Medicare Primary Or Secondary Payer........................123 What Medicare Covers For Dialysis And Transplantation .........124 Rehabilitation Timeline For Dialysis Professionals.....................125 Rehabilitation Flow Chart For Dialysis Professionals.................126 Flow Chart: Currently Working Clients.....................................127 Flow Chart: Non-Working Clients With Recent Work Histories or Transferable Skills ....................................................128 Flow Chart: Non-Working Clients Who Need More Structured and Supportive Rehabilitation Planning....................129 What is RISE?...............................................................................130 Club Independence (Georgia only) ..............................................133 Springboard (Georgia only)..........................................................134 A Report Of The Surgeon General: Physical Activity and Health For Persons With Disabilities ..........................................135 8 Twenty-Seventh Institute on Rehabilitation Issues 9 P Charles La Rosa, Jr., MEd, IRI Chairperson Commissioner South Carolina Vocational Rehabilitation Department P.O. Box 15, 1410 Boston Ave. West Columbia, SC 29171-0015 Tel: (803) 896-6504 Fax: (803) 896-6529 E-mail: clarosa@scvrd.state.sc.us Norma Andres, MA Rehabilitation Counselor Michigan Department of Career Development, Rehabilitation Services 1641 Porter Street Detroit, MI 48216 Tel: (313) 496-8590 Fax: (313) 964-4888 E-mail: andresn@state.mi.us Jo Constance Bond, LPC Supervisory Rehabilitation Specialist Rehabilitation Services Administration 810 First Street, NE #9025 Washington, DC 20002 Tel: (202) 442-8598 Fax: (202) 442-8720 E-mail: jcbond@rsa.dcgov.org Mary Beth Callahan, ACSW, LMSW-ACP Nephrology Social Worker Dallas Transplant Institute 3604 Live Oak #100 Dallas, TX 75204 10 Prime Study Group Members Tel: (214) 358-2300 Ext. 6290 Fax: (214) 366-6330 E-mail: callahanm@dneph.com Suzannah Erhart Rehabilitation Services Administration U.S. Department of Education 10220 North Executive Hills Blvd., Suite 500 Kansas City, MO 64153-1367 Tel: (816) 880-4107 Fax: (816) 891-0807 E-mail: Suzannah_erhart@ed.gov Peter Howell, MEd, MPA Assistant Commissioner South Carolina Vocational Rehabilitation Department P.O. Box 14675 Greenville, SC 29610 Tel: (864) 295-5440 Fax: (864) 295-5444 E-mail: phowell@scvrd.state.sc.us Ruth Kaluski, MS, CRC, CCM Clinical Coordinator ICD - International Center for the Disabled 340 East 24th Street New York, NY 10010 Tel: (212) 585-6072 Fax: (212) 585-6161 E-mail: kaluski@aol.com Jeanne Miller, MRC, University IRI Coordinator Director University of Arkansas, Region VI RCEP P.O. Box 1358 Hot Springs, AR 71902 Tel: (501) 623-7700 Fax: (501) 624-6250 E-mail: jmiller@rcep6.org 11 Prime Study Group Members Mario Passero, MsEd Regional Marketing Coordinator New York State Education Department Office of Vocational & Educational Services One Commerce Plaza, Suite 1601 Albany, NY 12234-0001 Tel: (518) 473-4824 Fax: (518) 473-6073 E-mail: mpassero@mail.nysed.gov Jan Rickman Administrative Assistant University of Arkansas, Region VI RCEP P.O. Box 1358 Hot Springs, AR 71902 Tel: (501) 623-7700 Fax: (501) 624-6250 E-mail: jrickman@rcep6.org Ivette Rivera-Ortiz, RN Health Education Supervisor Texas Commission for the Blind Criss Cole Rehabilitation Center 4800 North Lamar Blvd. Austin, TX 78756 Tel: (512) 337-0364 Fax: (512) 377-0432 E-mail: IvetteR@tcb.state.tx.us Robert Stensrud, EdD, CRC Associate Professor Drake University School of Education 3206 University Avenue Des Moines, IA 50311 Tel: (515) 271-3061 Fax: (515) 271-4848 E-mail: robert.stensrud@drake.edu 12 Twenty-Seventh Institute on Rehabilitation Issues Michael Welch, MA Rehabilitation Counselor, Blind Rehabilitation Teacher Commission for the Blind 305 Ludington, 1st Floor Escanaba, MI 49829 Tel: (906) 786-8602 Fax: (906) 786-4638 E-mail: welchm2@michigan.gov Elizabeth Witten, MSW, ACSW, LSCSW Witten and Associates, LLC 8318 Connell Overland Park, KS 66212 Tel: (913) 642-0269 Fax: (913) 341-5248 E-mail: beth@wittenllc.com 13 Prime Study Group Members We would like to provide special acknowledgement to Derrick Latos, MD, FACP of Nephrology Associates Inc. in Wheeling, WV. Dr. Latos, a former president of the Renal Physicians Association and chair of the Life Options Rehabilitation Advisory Council, who provided a thorough review and excellent suggestions for Chapter 1: What Is Kidney Disease and Its Treatment? Dr. Latos’ contact information is: Derrick Latos, MD, FACP 500 Medical Park, Ste 200 Wheeling, WV 26003-0715 Tel: (304) 242-7751 Fax: (304) 242-7254 E-mail: dlatos@hgo.net We also acknowledge the leadership and support of Beth Witten, whose participation on this project was above and beyond the expectations of all members of the IRI Prime Study Group. Many thanks for a job well done. 14 Acknowledgements This country has many more people with vocationally limiting disabilities than Vocational Rehabilitation (VR) programs can effectively serve! When 75% of those with significant disabilities are unemployed, what then do VR programs look for in selecting and promoting client referral sources? The answer is virtually the same for all VR programs. Resources are scarce, so agencies want referral sources that yield clients that are significantly disabled with wants and needs consistent with the VR mission of placing people with disabilities in competitive employment. It is all the better for the VR agency if these potential clients have positive, rehabilitation-affirming support systems working on their behalf. If that’s what the VR agency wants, then what does the VR counselor want in a referral? VR counselors want referrals of available, motivated people who want to work and have well developed support systems in place. VR counselors want their referrals to be stable medically and emotionally and they want other service providers involved early and often. What if there was a referral population available to VR agencies nationwide that met all these requirements? Even better, what if this referral source was largely an untapped resource for VR programs? Well, there is such a referral population — people with chronic kidney disease (CKD). More than 300,000 people with CKD live in the United States and incredibly few of them receive VR services. These potential clients can be easily accessed through dialysis and transplant facilities in every state. Another potential referral source is the nephrologist’s office. The vast majority of these potential referrals receive SSI and/or SSDI benefits because Social Security considers anyone with kidney failure to have a presumptive disability qualification. Additionally, even people with kidney failure who have not yet qualified for SSI or SSDI benefits still qualify for Medicare, making this the only disability group that does so. Therefore, they would pose little or no medical expense to VR. Someone with CKD has a built-in support system in his or her medical treatment team. This team can offer tremendous support of rehabilitation efforts and includes a social worker as the principal contact for the VR counselor. A social worker can speed up and enhance the provision of VR services by providing medical information and reinforcement for VR service delivery and follow-up. In 15 Introduction other words, the social worker can be a true partner. The all-important support system for someone with CKD includes not only the healthcare team and family but also advocacy groups such as the American Association of Kidney Patients (AAKP), the End-Stage Renal Disease Networks (Networks), the Life Options Rehabilitation Program, National Kidney Foundation (NKF), and the Renal Physicians Association (RPA). These groups are genuinely committed to rehabilitation for people with CKD, and they have developed effective strategies and abundant educational materials — all to promote rehabilitation. Read more about these organizations in the Directory of Resources and see examples of programs in the Toolkit, some of which are national and others could serve as model programs. Of the 368,662 clients served and closed by VR in FY 1999, 1,249 (0.3%) were diagnosed with kidney failure, the last stage of CKD. Of the clients with kidney failure served by VR and closed, 45% were closed with an employment outcome. These clients with kidney failure came from a variety of referral sources. Who Referred Successfully Rehabilitated People with Kidney Failure FY 1995 Source of Data: Rehabilitation Services Administration So, with all that people with CKD have going for them, why aren’t they more popular with VR? Over the years many myths have proliferated about those with CKD. Unfortunately, believing these myths has kept the rehabilitation and renal communities apart. These myths are so strongly held that people with CKD have accepted them as fact. 16 Twenty-Seventh Institute on Rehabilitation Issues State Employment State VR Rehabilitation Facility Welfare SSA College/School Physician Other Org. Other Health Org. Other Individual Hospital Self 0% 5% 10% 15% 20% 25% 30% 35% Myths range from “dialysis clients are too sick and unstable to work and will die soon” to “they are expensive cases” to “dialysis interferes with a normal work schedule or even VR counseling appointments” or “people with CKD who are working or have had a transplant don’t need and aren’t eligible for VR services.” The term used in the federal legislation that entitles people to Medicare based on kidney failure — End Stage Renal Disease — helps to proliferate the myth that anyone who has kidney failure will die soon. Although without treatment kidney failure is terminal, people on dialysis or successful transplants are still living after more than 30 years. The facts are that people with CKD generally cost less to rehabilitate and return to work at a higher pay rate than other significantly disabled populations served by VR. Advances in treatment and a genuine emphasis in quality of care on the part of the renal community are generating employment-ready referrals in large numbers. A growing number are willing and able to work. People with CKD who worked before dialysis or transplant and later receive VR services are much more likely to remain employed after dialysis and/or a transplant. Vocational Rehabilitation Closures FY 1999 Successful Rehabs ESRD Other Major Disabilities Weekly earnings at application $14.57 $39.73 Weekly earnings at closure $269.53 $251.93 Average cost to rehab $2,358.02 $2,989.80 Source of Data: Rehabilitation Services Administration There you have it. You’ve made a new discovery. You’ve learned the truth. If you’re ready, all you need now are the “how to’s,” and this publication will be your guide. 17 Introduction 18 So why wait? 19 1 Chapter One What is Kidney Disease and Its Treatment? What are the functions of the kidneys? The kidneys have many functions. They: • Adjust the body’s fluids • Balance the body’s blood chemistry and electrolytes • Remove waste products from the body • Release several hormones What are some of the symptoms of chronic kidney disease (CKD)? Different people have different symptoms and different abilities to cope with them. Usually the first sign of CKD is a general feeling of tiredness. Other major warning signs may include: • A change in the frequency or pattern of urination • Burning during urination • Bloody or coffee-colored urine • Swelling of the face, feet or abdomen • Lower back pain • High blood pressure Are there other symptoms of CKD? Yes, other symptoms of CKD are: • Inability to concentrate • Dizziness • Changes in sleep patterns • Restless legs • Generalized itching • Decreased appetite, nausea, vomiting 20 Chapter One What is Kidney Disease and Its Treatment? • A metallic taste in the mouth • Weight loss • Numbness in arms and legs • Feeling of coldness • Burning sensation in the feet • Headache What are common causes of kidney failure? Chronic kidney failure occurs from the destruction of normal kidney tissues over a long time. In the US, the most common cause of kidney disease is diabetes, which is especially common among those who are African-American, Hispanic, Asian, or Native American. People with diabetes and kidney failure often have other complications related to diabetes, including retinopathy and neuropathy. Hypertension is the second most common cause of kidney failure in the general population, but is the leading cause for those who are African-American. Other causes of chronic kidney failure include glomerulonephritis, recurrent urinary tract infections, polycystic kidney disease, kidney stones, and many others. Acute kidney failure may result from trauma, surgical complications, severe bleeding, and toxicity due to medications. Fortunately, most people will recover from acute kidney failure, whereas, those with chronic kidney failure will inevitably require some type of dialysis therapy or kidney transplantation. Causes of Kidney Failure 1998 Source of Data: USRDS 2000 Annual Report 21 Chapter 1 Diabetes Hypertension Glomerulonephritis Missing Other Unknown Cystic Disease 0% 5% 10% 15% 20% 25% 30% 35% 32% 20% 18% 11% 8% 6% 5% Is it possible for someone to have CKD and not know it? CKD may be present for several years without causing any obvious symptoms or problems. However, when kidney function falls below 25-30% of normal, a variety of symptoms may develop, as described above. The presence of CKD might be suspected by a history of past medical problems, a family history of kidney problems, by physical examination, and/or lab results. Are there stages of CKD? In simple terms, stages of kidney disease progress from being at increased risk of developing kidney disease, to increasing levels of kidney damage, to kidney failure. The precise stage of CKD is determined by measuring someone’s kidney function through laboratory assessment and his or her symptoms. What is the treatment for CKD? As kidney function decreases, special attention must be paid to controlling blood pressure, avoiding medications that can worsen kidney disease, and for diabetics, strict blood glucose control. Occasionally, dietary modifications may be advised. Recently, it has become evident that the use of certain medications, such as ACE inhibitors (angiotensin-converting enzyme) or ARBs (angiotensin receptor blockers) may slow the rate of progression of kidney failure. Treatment of the underlying kidney disease may require the use of other medications, such as corticosteroids (cortisone) or immunosuppressives. Since many people with kidney disease also have other comorbid medical conditions, additional considerations often include treatment for elevated blood cholesterol levels and other risk factors for arteriosclerosis. In fact, in addition to its role in causing vascular disease, cigarette smoking is an independent risk factor for chronic kidney failure. Medications may be used to control blood phosphorous and calcium levels to prevent serious bone disease, which is a major complication of long-standing kidney failure. Most people with kidney failure develop anemia because the damaged kidneys cannot produce a hormone that normally stimulates the bone marrow to make red blood cells. Erythropoietin (EPO) may be administered when people with chronic kidney disease develop anemia. It usually results in improved stamina, energy, ability to work, and performance of other activities of daily living. Importantly, correction of anemia may be very helpful in preventing the development of an enlarged heart and congestive heart failure. Past efforts to control the progression of kidney failure were of limited 22 Twenty-Seventh Institute on Rehabilitation Issues value. Newer strategies are extremely promising, however, and it is likely that many people can be expected to live long and productive lives despite having kidney disease, with or without dialysis and transplantation. Treatments for Kidney Failure in 1998 Source of Data: USRDS 2000 Annual Report What is dialysis? Dialysis is a way to clean the blood by “artificial means”. Dialysis does not make the kidneys work better. In other words, dialysis is a treatment that does the work that damaged kidneys cannot perform. Dialysis removes from the blood wastes and extra fluid that build up because of kidney failure. There are two types of dialysis – hemodialysis and peritoneal dialysis. Hemodialysis can be performed in an outpatient facility, or patients can be taught to perform their treatments at home. Peritoneal dialysis is generally performed in the home. Currently, two methods of peritoneal dialysis provide excellent options for patients who choose this form of treatment: continuous ambulatory peritoneal dialysis (CAPD) or continuous cycling peritoneal dialysis (CCPD), or a combination of both methods. What is hemodialysis? “Hemo” means blood and “dialysis” means being put through a filter. Hemodialysis uses an artificial kidney machine (dialysis machine) to remove fluids and waste products from the bloodstream. In order to perform hemodialysis, some type of vascular access must be created. Creating an access requires surgery 23 Chapter 1 In-center Hemodialysis: 60% Home Hemodialysis: 1% Unknown: 3% Peritoneal Dialysis: 7% Transplant: 29% 24 Twenty-Seventh Institute on Rehabilitation Issues Arteriovenous Fistula From dialyzer To dialyzer Blood removed for cleansing Clean blood returned to body Air detector clamp Air Trap and air detector Venous pressure monitor Dialyzer inflow pressure monitor Arterial pressure monitor Blood pump Heparin pump (to prevent clotting) Dialyzer Veins (blood to heart) Radial artery (blood from heart) Fistula Hemodialysis to connect together an artery and vein in the arm (called a “fistula”) or to insert an artificial blood vessel (called a “graft’) either in the arm or in the thigh. Occasionally, it may be necessary to use a temporary or permanent external catheter. Blood circulates from the vascular access through the artificial kidney, and then is returned to the patient in a continuous process that usually lasts from 3 to 4 hours. Hemodialysis treatments are usually performed three times weekly (Monday, Wednesday, and Friday, or Tuesday; Thursday, and Saturday). One of the most important factors leading to a successful and healthy life on dialysis is having a properly functioning vascular access. Many patients are diagnosed with kidney failure late in the course of their illness. This makes it difficult to have the time for the best access to be placed, heal, and develop correctly. It takes several months for a fistula to satisfactorily mature. Consequently, many patients have to use dialysis catheters or may undergo numerous access procedures, leading to increased hospitalization and other obstacles for rehabilitation. What is peritoneal dialysis? Instead of using an artificial kidney as in hemodialysis, in peritoneal dialysis, the abdominal cavity is used as a filter. A specially designed dialysis catheter is surgically inserted through the abdominal wall, often just below the umbilicus (belly button). The dialysis solution that contains glucose and various minerals, called dialysate, drains through the catheter into the abdominal cavity (called the peritoneal cavity). During the time this solution remains inside the peritoneal cavity (dwells), waste products, excess fluid, and salt are drawn out of the body tissues into the solution. At the end of the dwell time, the dialysate is then drained and discarded. The patient drains a fresh bag of dialysate into the peritoneal cavity through the peritoneal catheter, and the process is repeated. People who use CAPD may do 4-6 “exchanges” a day, with the dialysate solution remaining inside the peritoneal cavity for 4-6 hours. Dialysis supplies simply include bags of dialysate (usually 2-3 liters), the plastic tubing that attaches to the bag, and a warmer (a heating pad or microwave oven). The bag and tubing look like an IV bag and tubing. The entire exchange procedure takes only about 20-30 minutes, making this form of dialysis particularly appealing for many people. CCPD uses a machine called a cycler to heat the dialysate, drain it in, track the time the dialysate dwells in the peritoneal cavity, drains the dialysate out, and measure the amount of fluid removed. Most patients do CCPD while they sleep, but occasionally they may need to do an extra CAPD exchange during the day to get enough dialysis. 25 Chapter 1 CAPD and IPD Dialysate Catheter Peritoneum Abdominal Cavity Most peritoneal dialysis patients tolerate the extra fluid extremely well, with little change in their appearance or ability to perform necessary physical tasks. Many are able to work or attend school full-time and adapt their dialysis exchange procedures to what their lifestyle permits or requires. What will help people on dialysis feel their best? Obviously, the best measure of how well people are doing on dialysis is how well they feel and how satisfied they are with their quality of life. Assessing this requires understanding all the factors that affect someone’s health, including treatments and multiple constantly changing social and economic issues. Ideally, doctors will manage their patients according to clinical practice guidelines and performance measures developed by professional organizations. The Renal Physicians Association (RPA) has established clinical practice guidelines on initiation and withdrawal of dialysis and how to prepare a patient for dialysis and transplantation. The National Kidney Foundation (NKF) has clinical practice guidelines that address stages of CKD and recommended interventions, effectiveness of hemodialysis and peritoneal dialysis (dialysis adequacy), anemia management, vascular access, nutrition, bone disease, and blood pressure control. These guidelines offer tools for physicians and other dialysis staff to use in adjusting dialysis prescriptions and medications to optimal levels. What is transplantation? Many people view transplant as a cure but it is merely another form of treatment for kidney failure. Kidney transplantation is an excellent option for many with kidney failure. Despite newer drugs and other treatments to reduce the incidence and severity of transplant rejection, some patients must still rely on dialysis in order to stay alive. Immunosuppressive drugs may cause kidney failure and other potentially serious side effects. They must be taken indefinitely and they are very expensive. This last point is extremely important because hundreds of patients return to dialysis each year because they are cannot afford to pay for their medications. Federal legislation has been enacted to cover the cost of immunosuppressive drugs for transplant patients who are Medicare beneficiaries with certain limitations, but this law does not help many others who have inadequate or no insurance drug benefits. Kidneys used for transplantation are obtained from living (related or unrelated) or deceased organ donors. Until recently, approximately 75 % of kidney transplants have came from cadaveric donors — those who signed organ donor cards stating that they wanted to have their kidneys and other organs used 26 Twenty-Seventh Institute on Rehabilitation Issues in the event of their death or whose families made this decision on their behalf. In the past, only the transplant recipient’s parents, children, or siblings could serve as live donors. Advances in immunosuppressive medications have opened the door for transplanting kidneys from genetically unrelated people, usually a spouse, more distant relative, and even a close friend. Some people have even donated kidneys to total strangers. Can anyone get a kidney transplant? Everyone is entitled to be evaluated for transplant. Total contraindications to transplantation include active malignancy or infection, and certain other medical conditions. Psychosocial stability is an important criterion for transplantation because nonadherence with medications greatly increases the risk that the transplanted kidney will reject. Having adequate insurance coverage for the transplant surgery, post-transplant care, and immunosuppressive drug is another important consideration. Unfortunately, many otherwise excellent transplant candidates choose not to pursue transplantation for financial reasons. An extensive medical and psychosocial evaluation is performed prior to determining whether someone is suitable for transplantation. In many circumstances, additional surgery must be performed to correct serious conditions, such as coronary or peripheral vascular disease. Each transplant center develops its own guidelines for suitability, pre-transplant testing, and post-transplant treatment protocols. The United Network for Organ Sharing (UNOS) has a wealth of information about transplantation. 1998 Number Number transplants performed 13,212 Number waiting for transplant 38,232 Average wait for 1st cadaver kidney (days) 956 Average wait for 1st live donor kidney (days) 451 Source of Data: 2000 USRDS Annual Report 27 Chapter 1 Where is the transplanted kidney placed? The transplanted kidney is placed in the pelvic area, just beneath the abdominal muscles. It rests between the pelvic bone and the colon where it is well protected. Are there complications after transplant? Yes, our bodies resist the presence of a foreign substance or tissues from an outside source the same as our bodies fight bacteria and viruses that cause illness. Many people who receive kidney transplants experience some degree of rejection. Having a rejection episode does not mean that kidney will stop working permanently. Special medications can be given to anyone who experiences a rejection episode. After transplant, the recipient is taught how to spot early signs of a rejection episode and when to notify the transplant team. How long does it take to recover after transplant surgery? The recovery period varies with each patient and depends on many variables, such as how well someone tolerates anti-rejection medications, whether there are surgical or post-surgical complications, and how quickly the transplanted kidney functions. Usually, someone with a kidney transplant can return to “normal health and activities” within three months after transplant. Will someone appear any different after a transplant? Immunosuppressive drugs frequently have side effects, including changes in skin and hair. Cortisone-like drugs may cause the transplant recipient to gain weight and have a round and puffy face. Acne and increased facial hair may also be a problem, but these untoward effects often improve with reduction in dose. Weight gain can be prevented by maintaining a healthy diet and by exercising regularly. Other immunosuppressive drugs may cause gum tissue overgrowth, skin cancers, and other problems. These conditions are easily treated, but require regular attention. 28 Twenty-Seventh Institute on Rehabilitation Issues Diseased Kidney Vein Transplanted Kidney Transplanted Ureter Diseased Kidney Artery Bladder What medications might someone with CKD take and do they have any side effects? People on dialysis take an average of 8 different prescribed medications daily,1 although some may take more and others less. People on dialysis usually take multivitamins, calcium and vitamin D supplements to prevent and control bone disease, anti-hypertensive medications, iron supplements or intravenous iron, erythropoietin injections, and many require stool softeners or laxatives. Those with diabetes usually take insulin or oral hypoglycemic agents. Other medications include those for pain, gastrointestinal problems, mood disorders, and anticoagulants. Many people experience medication side effects; dialysis and transplant patients may be at greater risk because of the increased number of medications they are required to take. What innovations in the treatment of kidney disease enhance the employment potential of people with CKD? There have been several. Some of these include: • Erythropoietin (EPO) is a hormone that prevents anemia by helping those with kidney failure to make red blood cells. Regular monitoring and treatment of anemia with EPO and oral or IV iron allow those with kidney failure to consistently feel stronger and have better endurance. More patients with kidney disease can work full or parttime and even perform more physically demanding tasks than prior to 1990. Before EPO was made available, people with kidney disease had to receive blood transfusions to treat anemia. Multiple transfusions led to increased risks for development of hepatitis and antibodies making it more difficult to get a transplant. Since EPO, doctors need to transfuse those with kidney disease much less, reducing the risk of serious blood borne diseases that could require hospitalization or spells of disability. • The focus on outcome management prevalent in the renal industry today has led to development of practice guidelines to improve the quality of care, quality of life and potential for people with kidney disease to work, attend school, volunteer, and pursue age appropriate 29 Chapter 1 1 United States Renal Data System, USRDS 1998 Annual Data Report. National Institutes of Health, National Institute of Diabetes and Digestive and Kidney Diseases. Bethesda, MD, April 1998. www.usrds.org activities. In addition to the K/DOQI Guidelines, adequate nutrition (often referred to as albumin management), exercise, quality of life, dialysis adequacy, anemia management, and improvements in vascular access, have reduced hospital admissions and prolonged life. New transplant anti-rejection medication have improved success rates for both cadaveric and living donor transplants. Transplantation offers the best chance of full-time employment because treatment demands are generally lower and health may be more stable.Technology may make it easier for people to get kidneys from non-compatible donors, from cloning, or even from animals. • Nightly and daily home hemodialysis offer increasingly stable blood values reducing the need for some medications and improving functioning and well-being. Patients using this form of therapy have experienced excellent results with improved stamina, decreased dietary restrictions, decreased requirements for blood pressure and other medications, and improved quality of life. Doing dialysis at night while sleeping or for a couple of hours daily would interfere with work less and allow more patients to work full-time jobs. These therapies are being evaluated for cost effectiveness in several centers in the US which could result in increased Medicare reimbursement and widespread usage. Who is available in the clinic to assist patients? Each dialysis facility is required to have a health care team to assist people with kidney failure. The health care team includes a nephrologist, licensed professional nurses, technicians, dietitians, and masters level social workers. It is important for anyone with kidney disease to be an active participant on this treatment team. What can VR counselors do to learn more about the person and the disability? VR counselors report that visiting a dialysis or transplant facility helps them better understand about kidney disease and treatment. Such interaction also offers an opportunity to meet key professionals with whom they can collaborate to improve vocational outcomes for their client. Dialysis and transplant facilities can be great locations to recruit new clients. A VR counselor who sets one of the early appointments with a new client during his or her dialysis, may even be able to request a care conference with the client and staff, get paperwork signed, and pick up essential medical records. For more information, see Where Do I Go For More Help or the Directory of Resources sections of this document. 30 Twenty-Seventh Institute on Rehabilitation Issues Living With CKD: A Client’s Perspective (Case Study) I’ve known most of my life I had kidney disease. From the first physicals I got in junior high, they knew something was wrong. It wasn’t until I was in college that kidney disease was diagnosed. When it was diagnosed, the treatments were expensive and not covered by insurance, so the nephrologist said simply, “This is something you will die from some day. Exactly when we can’t say.” This is not what teenagers like to hear! My kidneys continued to fail gradually over the years. My mood was driven by my lab tests. If my creatinine levels were stable, I was in a great mood. If they dropped, I would be depressed for days. The thing that got to me was the inexorable nature of it all. I knew my kidneys were failing, I knew there was little I could do about it, and I knew I would hit a dead end eventually. A couple years ago, it got to the point I had to get ready to go on dialysis. I went to a dialysis center to see what it was like. I watched someone sit in a chair and have this machine suck out his blood, clean it, and put it back. I had a panic attack and had to leave. I just couldn’t see myself being able to sit in a chair like that for 3 hours, 3 times each week. I was in denial to the point that I had to have emergency surgery to put in a temporary catheter and go on hemo. As soon as I could, I went on peritoneal dialysis. It meant more surgeries, but I felt I had more control over my life. It was still pretty grim. I had to watch what I ate, how much water I drank, how much I traveled, and what kinds of activities I did. It just got more and more depressing. When I was called about a transplant, my first reaction was fear. Even if I hated dialysis, I knew I would live through it. The transplant surgery scared me. I almost said no over the phone. When we got to the hospital, I still kept telling myself I could walk out if I wanted. As they wheeled me into surgery, I saw a small cooler sitting in the hallway. That was too much, I was getting up the nerve to tell them I changed my mind when they knocked me out. That was the best thing to happen. I woke up feeling better than I had in years. The medication helped, but I just felt better. Over the next year, I kept feeling healthier until I couldn’t remember ever feeling less well than I did. The medication and threat of rejection are always there, but for me, transplant was the way to go. As I look back now, I see how the chronic kidney disease really shaped my life. I chose careers because of my interest in medicine and rehabilitation. I chose and rejected jobs because of the insurance. I chose not to have kids until I was certain the therapy was good enough so I could live to watch them grow up. Even then, I didn’t want to have birth children because I didn’t want to risk them 31 Chapter 1 inheriting what had caused my kidney disease. If I could tell rehabilitation counselors anything, it would be that people with chronic kidney disease make great clients. It’s just that, as we get sicker, we don’t have enough energy to do much, so we look tired and lazy. As we listen to physicians, we get depressed and think we are in a hopeless situation. By the time we start dialysis, we are convinced we have little to offer and less to enjoy. So you have to reach us early, when we have energy, confidence, and hope. Whatever you do, don’t look at someone sitting in the dialysis chair and form your impressions on the basis of what you see. And for goodness sake, tell social workers what VR does. My social worker knew nothing about VR and acted like I may as well give up trying to make a living. 32 Twenty-Seventh Institute on Rehabilitation Issues 33 2Chapter Two Referral Can the applicant with kidney failure work? Yes, definitely. People with kidney failure bring many assets to the world of work. Many applicants with kidney failure have at least a high school education and many have college or post-graduate degrees. Many have prior work histories. If they are working when they start dialysis, many continue to work. An understanding employer can help by adjusting the work schedule to fit with the dialysis schedule. The applicant’s dialysis facility may be able to schedule hemodialysis to allow those that are working to return to work as soon as possible following initiation of treatment. What are the most likely sources of referral for those with chronic kidney disease (CKD)? Potential applicants with CKD are plentiful, and there is help available to access them more easily. There are three primary referral sources for adults with CKD: • Dialysis facilities • Transplant centers • Nephrologists’ offices The primary referral contact in nephrologists’ offices is generally the office nurse or the social worker, if the practice has one. For dialysis and transplant centers, the social worker is the primary source of contact to obtain referrals. Referrals of adolescents can come from the school in addition to the above sources. The primary point of contact in the school is the special services coordinator, the school nurse, or teachers, the same referral sources for youth with other disabilities through transition of school to work programs. 34 Chapter Two Referral How can VR counselors access appropriate referrals of those with kidney disease in areas with many providers? When a large number of nephrologists’ practices, dialysis facilities, and transplant programs exist, VR counselors can turn to organizations that can help link the counselor with appropriate referrals through dialysis and transplant facilities in a specific VR service coverage area. The National Kidney Foundation (NKF) has affiliates throughout the country. Affiliates maintain contact with the dialysis and transplant facilities and with nephrology social workers employed by these centers. Many social workers working in dialysis and transplant facilities are members of the NKF’s Council of Nephrology Social Workers (CNSW). NKF can make introductions and provide the names of appropriate social workers. In addition, NKF affiliates can include VR in seminars and invite VR personnel to speak to groups of those with kidney disease and renal professionals. Another organization that can help VR counselors identify potential referral sources is the End Stage Renal Disease Network. There are 18 ESRD Networks (Networks) across the U.S. that are charged with overseeing care in dialysis and transplant programs and promoting rehabilitation of those with CKD. Like NKF affiliates, Networks can link VR counselors with dialysis and transplant facility personnel and promote VR through publications and conferences for patients and staff. Another organization that can link VR counselors to appropriate referrals is the American Association of Kidney Patients (AAKP). This national organization, made up of people with CKD, has chapters in many states and members eager to help others with kidney disease link with VR agencies. Who is the mostly likely source of VR referrals from dialysis and transplant facilities? The nephrology social worker is the vocational contact at both the dialysis unit and transplant center. These social workers are charged with assessing and helping those with psychosocial needs, including rehabilitation. For instance, if someone tells his or her physician about interest in returning to work or trouble on the job, the physician will most likely refer him or her to the nephrology social worker. As part of their comprehensive psychosocial assessment, nephrology social workers assess employment status within 30 days of initiation of treatment. They provide counseling, education, referral and concrete services as each need is identified. Typically, the social worker is the facility staff member who makes referrals to state VR. It is essential for the VR counselor to collaborate with and educate nephrology social workers to help them understand 35 Chapter 2 services and how to make appropriate referrals. A good place to start is to offer to make a presentation at a CNSW meeting. Contact the NKF affiliate to learn how to seek time on the CNSW meeting agenda. Meetings are open and VR counselors can attend to solicit referrals. The NKF affiliate can add VR counselors to the mailing list to receive meeting notices. Where can VR counselors find the most up-to-date medical information on an applicant with CKD? The dialysis or the transplant center has recent and accurate medical information on potential rehabilitation referrals. Medical records are constantly updated. Those who receive in-center hemodialysis are seen by a physician, physician assistant, or nurse at every treatment while those that receive home dialysis treatment or have a functioning transplant are seen less frequently. The VR counselor can contact the dialysis facility social worker who will bring the medical form to the nephrologist’s attention. VR counselors who need additional information can contact nephrologists directly. For applicants with multiple diagnoses in addition to CKD, the VR counselor will need to contact other practitioners if these diagnoses could potentially affect employment. If the applicant is also receiving psychological counseling outside the dialysis or transplant facility, it is important to contact that mental health provider too. Who can provide information about the applicant’s financial resources and insurance coverage? Applicants are the first resource for this information. In addition to assessing the applicant’s vocational status and goals, the nephrology social worker is the staff member at the dialysis and transplant facility that has the most recent information on applicants’ health benefits and financial status. If more detailed information is required, the VR counselor can contact the local Medicaid office and ask to speak to the specialist on dialysis-related coverage or someone who can answer questions about this coverage. For information on Medicare coverage, there is a special handbook for dialysis and transplant services (see the Directory of Resources section). If applicants have private insurance and a benefit issue needs to be addressed, the VR counselor could contact the plan administrator or ask applicants for a copy of their benefit booklet. 36 Twenty-Seventh Institute on Rehabilitation Issues How stable is the applicant’s condition? Like those with any chronic disease, applicants with CKD may have episodes of acute illness. However, once applicants with CKD adjust to dialysis or recuperate following a transplant and learn how to take care of themselves, their health should stabilize and functioning should improve. When someone starts on dialysis, it often takes a month or more of treatments to physically adjust to treatment. Some people starting dialysis continue working without a break. Others need to take a leave of absence to physically adjust to treatment. What are the emotional and/or psychological effects of dialysis? Emotional adjustment can take a year or longer as people grieve for the loss of their kidneys, health, and even their dreams and aspirations just as someone would grieve following the death of a loved one. The applicant’s mood may range from excitement and anticipation to moodiness and seeming lack of motivation at different interviews, depending on the stage of grief the applicant is experiencing at that time. Applicants often have issues related to body image that can affect their emotional adjustment. The VR counselor should be alert to changes in mood and refer applicants to mental health professionals when appropriate. How will the applicant who is just starting dialysis appear during an intake interview? Applicants just starting hemodialysis may have a catheter inserted into their upper chest or chest. There may be two plugs sticking out from this catheter that are covered with a dressing. The catheter has to be kept clean and is only temporary until someone can have an access placed, usually, in the lower arm. Usually clothing will hide the catheter. When a hemodialysis access is surgically placed under the skin, the applicant’s arm may become swollen, red, and tender. Most accesses are placed below their elbow, but sometimes an access is placed above the elbow on the inside of their upper arm or even in the thigh. With time the swelling and redness should go away. However, a hemodialysis access may appear prominent and bumpy and there will be scars where each access has been placed. A peritoneal catheter is surgically placed in the abdomen before someone starts peritoneal dialysis. This takes a few weeks to heal. While the catheter site is healing, an applicant may feel discomfort and some pain. The VR counselor may observe these applicants having difficulty sitting down, standing up, or bending since these movements can aggravate where abdominal muscles were cut. 37 Chapter 2 Unless an applicant has a rounder belly because of extra fluid, it is difficult to tell he or she is on peritoneal dialysis because clothing hides the catheter. Do applicants with kidney failure need to make any lifestyle changes? In addition to having dialysis or a transplant, applicants with kidney disease need to understand and follow their diet and medication prescription. Learning to live with treatment for kidney failure may be a minor adjustment for some people or it may demand a major change in lifestyle and choices for other. As stated previously, most of those with kidney failure experience some depression, sadness, and/or anxiety about what kidney failure will mean to their lives as they adapt. How important is it that applicants follow diet and fluid prescription? It is extremely important that applicants on dialysis or applicants with a kidney transplant understand and follow their prescribed diet2 and fluid restriction (if any) to avoid complications of kidney disease. Some complications of CKD include bone disease, congestive heart failure, and even heart attack. Applicants on dialysis must usually restrict their intake of potassium, phosphorus, sodium, and fluid and eat more protein to avoid malnutrition. Dialysis and transplant facilities have renal dietitians who educate those with kidney failure about their diet and fluid prescriptions and provide regular laboratory updates to help them see how well they are adhering to their dietary and medication prescription. Common reasons for non-adherence include lack of understanding, depression, denial, and finances. Applicants should be encouraged to talk with their doctor, dietitian, nurse, or social worker about diet and fluid restrictions and seek tips to help them adhere more closely. The social worker may be able to help them locate financial resources if this is a barrier to adherence. Where does the applicant with kidney failure do dialysis? To learn more about each of the treatment options, read Chapter 1. In brief, in addition to transplantation, dialysis options for CKD include: • Hemodialysis if done in a dialysis facility requires little training • Hemodialysis if done at home requires about 6 weeks of training 38 Twenty-Seventh Institute on Rehabilitation Issues 2 National Kidney Foundation: Clinical Practice Guidelines for Nutrition in Chronic Renal Failure, 2000. www.kidney.org/professionals/doqi/doqi/doqi_nut.html • CAPD done at home requires 1-2 weeks of training • CCPD (cycler) done at home requires 1-2 weeks of training • A combination of CCPD done at night and one or more CAPD exchanges during the day requires 1-2 weeks training What is the applicant’s dialysis schedule and how long do treatments last? As shown in the chart in the Introduction to this document, the most common type of dialysis by far is in-center hemodialysis. Applicants on in-center hemodialysis have treatments three times a week on the same schedule every Monday, Wednesday, and Friday or Tuesday, Thursday, and Saturday. Some centers offer early morning or evening shifts. Schedules vary for Thanksgiving, Christmas, and sometimes for New Year’s. The next most common type of dialysis is continuous ambulatory peritoneal dialysis (CAPD). With CAPD, applicants must do exchanges 4-5 times daily 7 days a week. A CAPD exchange takes approximately 30-40 minutes and is generally done around breakfast, lunch, dinner, and bedtime. Someone who does continuous cycling peritoneal dialysis (CCPD) also called automated peritoneal dialysis or cycler dialysis uses a machine to do dialysis exchanges overnight during sleep. Those on home hemodialysis do dialysis three times weekly just like in-center hemodialysis. Short daily home dialysis is done two hours a day usually before or after work and nocturnal daily home hemodialysis is done overnight during sleep. These latter two daily types of dialysis are being evaluated for cost effectiveness and are only available in a few dialysis facilities. Any form of home dialysis is less likely to interfere with the applicant’s vocational evaluation, training, work or school schedule than in-center hemodialysis. How flexible can the dialysis schedule be? Applicants that need dialysis receive it on the same schedule each treatment. However, applicants can request a different dialysis time for short periods or permanently. Facilities can prioritize schedules for those who are working or in school. Some dialysis facilities have dialysis shifts that start early or continue after 5 p.m. Those that do not offer evening dialysis state that low utilization, higher labor costs, and concerns about safety in some areas are reasons for not doing so. If enough people request it, a facility that does not offer an evening shift may consider offering one. If an evening shift is not available and work hours cannot be changed, an applicant may need to consider changing to a facility that can accommodate his or her work schedule. Dialysis Facility Compare (see Directory of Resources) has 39 Chapter 2 information on facilities offering dialysis after 5 p.m. and those that offer home dialysis. The Network can also provide this information. How might the applicant with chronic kidney failure feel before and after dialysis? This depends on the applicant and the type of dialysis. Because treatment is gentler and more like normal kidneys function, applicants on peritoneal dialysis (CAPD or CCPD) do not generally feel much different before and after dialysis. Some applicants on hemodialysis feel the same before and after dialysis while others feel sluggish and fluid overloaded before dialysis and/or “washed out” and exhausted after dialysis. Some symptoms can be avoided if applicants with kidney disease are careful about the amount of fluid they drink and what they eat between dialysis treatments. Adherence is essential to optimize health and ability to work or attend school or training. How might kidney disease affect the applicant’s stamina? When kidneys fail, the body may not be able to make a hormone called erythropoietin. In healthy people, this hormone alerts the body when more red blood cells are needed to carry oxygen to all the tissues of the body. Applicants who have too few red blood cells are anemic. Anemia causes symptoms of fatigue, low endurance, lack of energy, memory problems, and can lead to cardiac complications. Anemia becomes more pronounced with dialysis and usually improves with kidney transplant. Applicants should be encouraged to know their laboratory counts, to report symptoms, to take oral or intravenous iron and intravenous or subcutaneous injections of erythropoietin (EPO), to get adequate dialysis, and to exercise. All help keep anemia under control. How does the applicant think working might affect his/her health? Some applicants with kidney failure may worry about how working will affect their health. Those who have not worked for some time while they were ill may be more likely to have this concern. Applicants who worked while on dialysis are less likely to be concerned about how working will affect their health. Suggest that applicants talk with their nephrologist or other healthcare provider about what they can do to stay as healthy as possible. In most cases, working appears to help those with kidney disease do better physically, emotionally, and financially. 40 Twenty-Seventh Institute on Rehabilitation Issues How does being on dialysis (or having a transplant) affect an applicant’s ability to work? There is likely to be some variability in different applicants’ ability to work. For those on dialysis, fatigue may keep them from returning to former employment, especially if their physician restricts certain kinds of work. How the applicant feels immediately before and after dialysis and the time needed for dialysis can limit type of work and work hours. These issues can be addressed by looking at job restructuring or accommodations that allow the applicant to keep their current job or to obtain new employment. By contrast, applicants with successful kidney transplants do not have scheduling restrictions and may be able to handle jobs requiring more physical labor. Applicants with functioning transplants may be restricted from working in direct sunlight, with chemicals, or at healthcare facilities where they might be frequently exposed to infectious diseases because of side effects of immunosuppressive medications they take to keep the body from rejecting the transplant. Does the applicant have any sensory limitations? Applicants on dialysis are more likely to have neuropathy if they have diabetes or if the dialysis provided is not enough to remove toxins effectively and applicants with diabetes can also have vision loss and/or mobility impairments. In some cases, antibiotics given for infections may have affected hearing and caused dizziness. What kinds of working conditions might the applicant need to avoid? Applicants with anemia feel changes in temperature more than healthy people. They often complain of being cold even when others are comfortable. Therefore being outdoors in cold temperatures may not be advisable. Some need to remain in air conditioning during the summer. Others like to spend some time outdoors so they can rid themselves of extra fluid and toxins by perspiring. Applicants on CAPD need a clean environment during the brief time that they perform a dialysis exchange. Applicants with new kidney transplants should avoid crowded places in the initial few months following kidney transplant because the immunosuppressive medications they take make them more susceptible to germs. Those who do not perspire normally should avoid working outdoors in hot temperatures to avoid heat stroke. Applicants with successful kidney transplants do not have to avoid 41 Chapter 2 dusty environments, but they should avoid environmental hazards, including chemicals, that could damage their transplanted kidney. The nephrologist or transplant surgeon could provide information on what workplace hazards potentially damage kidneys. Might the dialysis access sites pose any work limitations? Applicants on dialysis must protect their dialysis access from prolonged weight that could cut off the blood flow through it. These applicants should also avoid allowing sharp objects anywhere near their access site without wearing protective covering. Because accesses are placed under the skin, the only risk of infection in the workplace would be if the access is punctured. In this case, applicants should put enough pressure on the puncture site with a bandage to stop the bleeding and seal the wound. As soon as possible, applicants should then notify their treatment center. Some applicants on dialysis are embarrassed about how their dialysis access looks. Multiple needle sticks leave scars in different areas of the hemodialysis access. Some of those on hemodialysis worry that those who have never known someone on dialysis will think that they use recreational drugs. For this reason, they may wear long sleeves year round. In most cases, hemodialysis catheters in the chest or neck area are under clothing. Applicants should avoid any activity that could potentially puncture or dislodge the catheter and should keep the exit site clean and dry. Applicants should be encouraged to ask a dialysis nurse what kind of dressing to use if the workplace is wet or especially dusty. Peritoneal catheters are sewn into the abdominal tissues and hidden and protected under clothing. Applicants should avoid work activities that might poke through clothing and puncture the catheter as this could cause leaking and peritonitis, an infection. What kind of limitations in lifting, bending, reaching, prolonged standing, walking, stooping, or kneeling might applicants on dialysis have? Because applicants on dialysis often have lower strength and endurance due to anemia and lack of physical activity as their kidneys were failing, they may need both a physical functioning assessment and exercises to strengthen their muscles. Exercise and anemia management are important to give these applicants the greatest opportunity to be fully functional, including being employed. Some doctors restrict the amount of weight that an applicant on hemodialysis should lift in order to protect the vascular access. Others believe that 42 Twenty-Seventh Institute on Rehabilitation Issues no amount of weight lifted will damage the hemodialysis access. There is no known scientific evidence that links lifting specific amounts of weight to an increased risk for hemodialysis access problems. Since with CAPD two or more liters of fluid are carried in the abdominal area, these applicants should ask their physician and/or home training nurse how much weight they can lift without risking getting a hernia. Applicants on dialysis may need to rest intermittently on the job to gather strength to continue physical activity, especially if the job is a physical one. Those who get dizzy when moving from one position to another (orthostatic hypotension) should allow time to adjust to a new position. Is a kidney transplant a possibility for this applicant? A kidney transplant offers enhanced opportunities for rehabilitation, but it is not a cure. Some applicants may not be interested in receiving a kidney transplant because of such concerns as fear of surgery, success rates, and financing transplant. Others may not be candidates because of their physical condition and high surgical risks. Applicants who are not likely to be candidates for transplant include those with HIV infection, metastatic or untreated cancer, severe psychiatric illness, psychosocial problems that cannot be resolved, and coronary artery disease that cannot be corrected. Applicants with substance abuse history, chronic liver or cardiac disease, genito-urinary abnormalities or chronic urinary tract infections, or poor lower extremity circulation will need further testing before being considered for a transplant. Applicants whose cancer is in remission must postpone transplant long enough to be sure that cancer cells do not linger in the body. Those with a substance abuse history must have completed treatment. Transplant facilities have policies about how soon they will list someone for a kidney transplant after a cancer diagnosis or after substance abuse has ended. The United Network for Organ Sharing (UNOS) has a wealth of information about transplantation (see Directory of Resources section). Finally, someone who is not a good candidate for a transplant may still be an excellent candidate for vocational rehabilitation. Is the applicant on a transplant list and does he/she have a pager? In 2001, there were almost 48,000 people awaiting kidney transplant. In 1999, about 12,500 kidney transplant were performed, of which less than 4,500 were from live donors.3 Because there are few living donors, most applicants that need a kidney will wait for one from someone who has died and donated their organs. 43 Chapter 2 3 U.S. Facts About Transplantation, United Network for Organ Sharing. Retrieved February 20, 2001 from the World Wide Web: www.unos.org/Frame_default.asp?Category=Newsdata Contrary to what many people believe, the transplant list is not on a “first-come, first-serve” basis and it takes time to be evaluated and listed. Under the current system of organ allocation, time on the transplant waiting list varies greatly. How long someone will wait depends on his or her blood group (A,B,O, or AB), tissue type (HLA match), antibody (PRA) level, time on the waiting list, and age (for children). Those needing multiple organs (such as a kidney-pancreas transplant for a diabetic with kidney failure) generally wait less time. There are national policies on how organs are distributed. Each transplant program has its own criteria for who they will transplant. Applicants who are told they are not candidates at one transplant program can interview at a different program. Some applicants may choose to be listed at more one transplant program — perhaps one locally and another in an area where waiting times are shorter. Applicants who have been evaluated by the transplant team and determined to be good candidates physically and emotionally often get beepers to notify them if a potential organ is available so they can contact the transplant program quickly no matter where they are. UNOS recommends that potential transplant recipients live no more than six hours from any transplant program where they are listed. Does the applicant anticipate being hospitalized for a transplant soon? Only applicants with willing and eligible live donors can answer this question affirmatively. Transplant programs evaluate potential live donors including parents, siblings, and even non-related people such as spouses, friends, or occasionally unselfish strangers. Other considerations besides health status include age, antigens, and blood group. A transplant from a live donor can be scheduled at the convenience of both the donor and recipient. Once employed or in school or training, the applicant should also consider job or school demands since getting a transplant will require time off for recuperation. Most transplant recipients spend a few days in the hospital although stays may be longer if complications arise. Recipients generally recuperate at home for the next 4-6 weeks. Often they can return to work in three months, sooner if they have a job in an “isolated” office setting. When it is safe to return to work is not generally based on the surgery itself, but is based on the risk of infection until immunosuppressive medications are regulated to a safe level. A kidney transplant is considered major surgery. An applicant who has an unsuccessful transplant can return to dialysis and eventually get back on the transplant list. Some people with kidney failure have had multiple kidney transplants during the course of kidney disease. 44 Twenty-Seventh Institute on Rehabilitation Issues Might applicants with kidney transplants have any limitations? A donor kidney is placed in the lower abdomen and in most cases natural kidneys are not removed to get a kidney transplant. As stated previously, it takes time to heal, for the kidney to stabilize in its new body, and to regulate the immunosuppressive medications. There are no specific work limitations for kidney transplant recipients except that a high SPF sunscreen is essential if applicants are considering outdoor work to reduce skin cancer risk. Those applicants with transplants who have brittle bones from having been on dialysis for a number of years may need to limit some types of work. The transplant surgeon or nephrologist is the best source of information for specific physical limitations that could affect employment of an applicant with a transplant. How often does the applicant have medical appointments? Those who do hemodialysis at a center must go for treatment three times weekly on a set schedule. They need to stay for the entire prescribed treatment time each treatment and cannot skip a treatment or they risk illness, hospitalization, and death. They also have doctor’s appointments occasionally. Those who do home dialysis have clinic appointments about once a month, but they may need to go to the clinic more often for EPO injections, blood draws, or if problems arise. Transplant recipients have appointments very frequently immediately following a transplant. The time between these visits lengthens to monthly during the first year. If there are complications, such as rejection episodes, doctor appointments may be more frequent for awhile. As the time since the transplant gets longer, appointments are farther apart and eventually an applicant with a transplant will go to his or her doctor annually or if problems arise. Applicants should be encouraged to keep all appointments, even if they feel healthy. It is especially important for applicants with transplants to get medical attention when they feel ill as this could be an early sign of rejection that could be resolved with medication. How important to a successful vocational outcome is a support system for applicants with kidney failure? Many people with kidney disease start out with a pessimistic outlook and a negative impression concerning life with dialysis. This is a significant barrier to a successful employment outcome. Applicants and their families must believe that employment is possible. Renal professionals can inform applicants when 45 Chapter 2 technological advances occur that could improve functioning. They can also inform applicants and family members about what applicants can do to improve their chances for successful vocational rehabilitation. Family and friends can provide critical support that strengthens applicants’ ability to cope with changes they confront as they undergo treatment and as they attempt vocational rehabilitation. This support network can help applicants address the uncertainty of changing health, treatment, and stress of attending school or training and looking for a job. It can help ensure that applicants stick to their dialysis schedule, seek transplant evaluation, and follow through on planned activities, including VR appointments. An extended support network can also include local support groups for applicants with kidney disease and their family members. Some NKF affiliates and dialysis and transplant programs have peer support programs for people with kidney disease and their families. Online support groups can also provide the encouragement applicants need to actively pursue vocational rehabilitation. (See Directory of Resources section for more information). Research has shown that family members and members of the healthcare team, especially doctors, strongly influence perceptions of those on dialysis regarding their ability to work (Curtin, 1996). It is important to find out if applicants or their families are concerned about loss of cash or medical benefits and whether they believe that working or attending school will compromise their health. If so, the applicant and/or family could consciously or unconsciously sabotage a rehabilitation plan. The treatment team can clear up misperceptions. Family members may experience grief and loss associated with role changes and need emotional support (see Directory of Resources for caregiver support). Dialysis and transplant personnel may discourage applicants with kidney failure from working if they believe working will lead to loss of Medicaid or other health insurance. It may be important for VR counselors to educate dialysis and transplant personnel about work incentive programs that allow applicants to keep these benefits and/or the availability of jobs with benefits in the area. 46 Twenty-Seventh Institute on Rehabilitation Issues The Dialysis Social Worker As A Referral Resource (Case Study) He began hemodialysis in 1998 when he was 41. Before starting dialysis, he worked for warehouses and did construction work. Immediately after he began hemodialysis, as the dialysis social worker I completed my psychosocial assessment, talked with him about his work experience, and suggested he seek VR assistance from the Texas Rehabilitation Commission. Instead, he declined and applied for Social Security Disability. I continued to talk with him, educating him about his options including the availability of work incentive programs. I encouraged him to set long and short-term goals and reminded him that VR services were available to him. During his second year on dialysis, he felt better physically and decided to apply for VR services. I referred him to the VR office that served his area. I made sure that his medical records were transferred to the VR counselor in a timely fashion and with his consent, I communicated with the VR counselor about his special needs as someone on dialysis. After reviewing his medical records and assessing his vocational interests and goals, the TRC counselor and the client decided that he should seek further training. The TRC counselor helped him to locate financial assistance and a program for computer technician training. While on dialysis, he completed his coursework and certification exam and was seeking employment when he received a call recently for a cadaveric transplant. While he is recuperating from surgery, his VR case has been suspended. He is keeping in close contact with his VR counselor and is anxious to begin his new career with her help when his health stabilizes. 47 Chapter 2 48 Twenty-Seventh Institute on Rehabilitation Issues 49 3 Chapter Three Vocational Service, Planning, and Delivery What are the client’s vocational goals? Clients with kidney disease have the same types of vocational goals as other job seekers and they may do many different types of jobs. People with kidney disease have been automotive engineers, business managers, computer software developers, computer system analysts, counselors of various types, data entry personnel, daycare providers, food service workers, investment counselors, janitors, nurses, occupational therapists, physicians, police officers, postal workers, rehab counselors, teachers, telemarketers, woodworkers, etc. Selfemployment and telecommuting occupations are attractive alternatives for clients with CKD. The list of possibilities is endless. If the client is working now, what might he need from VR to help him/her keep the current job? For those who are currently working, the key to keeping them on the job is to develop a plan with the client, the employer, and the treatment team to address issues that might threaten continued employment. For those on dialysis, there might be scheduling issues, hospitalizations, and changes in physical abilities. For those on the transplant list, there would need to be time off for the actual transplant, adjustment to medications, and any complications that might arise. For transplant recipients, there would need to be time off for laboratory tests and doctor’s appointments. A proactive plan which leaves the lines of communication open, maximizes the likelihood that the client will be able to keep his or her job and the assistance of a VR counselor can make the difference. Is the client looking for immediate work or a career? This depends on the client. Some clients are looking for a way to supplement their income without jeopardizing their benefits. Others are tired of a life that revolves solely around dialysis and are looking to focus on a career. Clients who have received a transplant and have had some of their restrictions 50 Chapter Three Vocational Service, Planning, and Delivery lifted may start to consider a career that would include benefits to help pay for their immunosuppressant medications. Does the client want to work full or part-time? To clients considering returning to work after a long period of unemployment and adjustment to dialysis and/or transplant, a part time job can be appealing. It allows them to test their strength and stamina. Clients who continued to work throughout their transition to dialysis or transplant may want to continue to work in that same capacity. Is full-time work an option? Full time work is always an option. It will depend primarily on the client’s health, the employer’s readiness, and dialysis unit’s willingness to make the necessary accommodations that will allow the client to meet his/her medical and employment obligations. What work hours are best for the client — before or after dialysis? Since many studies report that those on dialysis have physical functioning below that of the general population, clients with kidney disease must establish vocational goals that match their physical strength and endurance. Many clients have other illnesses such as diabetes, hypertension, lupus, AIDS, or even mental illness in conjunction with chronic kidney disease (CKD). These illnesses must be carefully controlled through medication. Kidney disease, dialysis, and transplantation affect people differently. What one experiences may be quite different from another. When kidneys are failing and can no longer manufacture the hormone erythropoietin, this leaves most feeling tired and weak. Some clients report that they have low blood pressure, feel lightheaded and exhausted immediately after dialysis, and cannot fully function until they have something to eat and take a short nap. For others, strength and endurance is best immediately after dialysis and for the remaining 12-18 hours. Some clients with kidney disease say that they feel best on nondialysis days. Others feel lethargic and unable to do all the activities they want to do right before their next dialysis. Adherence to the kidney diet, keeping lab values in the acceptable range, and being sure to get enough dialysis must be considered in establishing the vocational goal and work schedule. This calls for keeping lines of communication open among the dialysis staff, client, and vocational counselor. The flexibility of 51 Chapter 3 the dialysis center and the employer in scheduling work hours and treatment have an impact upon the client’s morale and his or her ability to perform duties of the job, as well as the client’s ability to complete every dialysis session and get enough dialysis to stay healthy. Is it possible to schedule dialysis around work or does a job need to have a flexible work schedule for a client who is on dialysis? How flexible work hours must be depends on whether the dialysis facility prioritizes shifts for those who work and whether it offers evening hours for dialysis. If not, perhaps the client could consider different work shifts from normal daytime hours or should schedule dialysis very early in the morning or as late in the afternoon as possible and make up work hours missed on nondialysis days. Would work adjustment training be an option if the client has not worked in a long time, never worked, or has a sporadic work history? The client may need work adjustment training. Work adjustment training helps clients acquire personal habits, attitudes, and skills to function effectively on a job, develop or increase work tolerance prior to engaging in vocational training or employment, develop work habits and orientation to the world of work, gain skills or techniques to compensate for losses due to disability, and acquire jobseeking skills and locate employment. Those who are deaf, hard-of-hearing, or blind, will need specific accommodations and/or assistance to coordinate services during work adjustment. How much money does the client with kidney failure want or need to earn? For some, the amount of money earned may be of little or no consequence. Satisfaction from working is what they are seeking. For those receiving SSI or SSDI benefits, it is important that they earn enough from work to offset what they will lose in disability benefits and from paying taxes and other work-related expenses. If possible, any potential job should offer health benefits. If this is not possible, the salary should be either sufficient to cover out-of-pocket expenses for medical care and Medigap (Medicare supplement plan) premiums or low enough for the client to qualify for Medicaid. Clients who are receiving various subsidies will need to calculate in the costs of returning to work what they will lose in other benefits such as housing subsidies, food stamps, child care and other benefits they receive. Clients need to understand how working will 52 Twenty-Seventh Institute on Rehabilitation Issues affect all benefits so they can make informed decisions about the level of employment they need and want. How do clients with CKD pay for treatment? Kidney failure is the only disability-specific criteria that make people eligible for Medicare. About 93% of all those that need dialysis or a transplant are eligible for Medicare. Medicare is effective immediately for those who choose to do home or self-care dialysis. Medicare can start up to 2 months before a transplant if transplant is the first treatment for kidney failure. There is a 3 month waiting period for Medicare for those that do in-center hemodialysis. If Medicare is the primary payer, after an annual deductible is met, Medicare will pay 80% of the allowable charge for outpatient care, including dialysis. After the inpatient deductible is met, Medicare pays most of the charge for inpatient hospitalizations unless they are lengthy. Medicare coverage is also available for a few medications including anti-rejection medications following transplant, erythropoietin, IV iron, and vitamin D. Those clients that are insured through their own or a spouse’s current employer health plan can apply for Medicare but it will only pay secondary benefits after the employer group health insurance pays for the first 30 months of Medicare eligibility. If the client has Medicare and the employer health insurance denies coverage for any Medicare covered services, Medicare can pay primary benefits. Medicare may pay employer health plan deductibles or coinsurance with certain limitations. See the handbook on dialysis and transplant coverage under Medicare listed in the Directory of Resources section. Does the client need to have company health insurance and sick leave? It is best if VR counselors look for jobs with company health insurance and sick leave for clients who have kidney disease. Even though Medicare coverage continues as long as the client with CKD pays the premium and is on dialysis and for at least three years post-transplant, it does not pay for the following things: • Deductibles for inpatient and outpatient care • Co pays of 20% of the allowable charge for outpatient care, antirejection medication and specific daily amounts for long hospital stays • Take home medications • Non-covered services 53 Chapter 3 What other sources of help are available for a client’s medical costs if the job does not offer health insurance? Medigap insurance pays deductibles and coinsurance not paid by Medicare for Medicare covered services. Some states do not have any insurers that offer Medigap coverage to people with pre-existing conditions like kidney failure. Other states have regulations that forbid companies that sell Medigap or Medicare supplement insurance to those 65 and older from excluding those under 65 with pre-existing conditions from purchasing Medigap coverage. If their employer does not offer health insurance, clients with kidney disease need to consider obtaining or retaining Medicaid coverage. The Health Insurance Portability and Accountability Act (HIPAA) credits those with recent qualifying health insurance coverage for any part of a preexisting waiting period they met while insured by their previous health insurance when they get new health insurance. Some states offer special coverage for people with kidney disease under state kidney programs. Eligibility and coverage varies from state to state. Contact the nephrology social worker to find out if there is a state kidney program. Medicaid, some commercial insurance, some Medigap plans, and some state kidney programs pay for medications. Some pharmaceutical companies provide help for clients that need certain medications. Contact the social worker or see the Directory of Resources section for medication assistance. Will a client’s Social Security disability benefits be affected if he or she receives help from VR? VR services do not affect Social Security disability benefits. However, paid work activity may affect a client’s benefits, depending on how much is earned. It is important for VR counselors to understand the complex Social Security work incentive programs and continuously review them with clients who receive SSI or SSDI as they progress through their program. Clients need to understand and accept that their earnings may affect their benefits. The VR counselor can address most concerns, but specific issues should be addressed with the local Social Security office, work incentive liaison, or in some communities with the SSA employment support representative who has received intensive training on work incentives. Transplant recipients may be especially motivated to work with VR. Their continuing disability status is automatically reviewed following transplant and they may lose benefits. 54 Twenty-Seventh Institute on Rehabilitation Issues How might work incentives benefit clients with kidney failure? The Ticket to Work and Work Incentives Improvement Act (TTWWIIA) makes it easier for clients with kidney disease to enter the workforce by expanding available employment service providers. In 2001, 13 states began implementing new Ticket to Work vouchers that disability recipients can use to obtain VR services from public or private agencies. By 2004 residents of all states will receive these vouchers. Since most people with kidney failure are eligible for and receive disability benefits, they should receive vouchers when their states implement the voucher system. TTWWIIA expands Medicare for a total of 8.5 years for those who return to work who wouldn’t normally be able to keep Medicare. This could be especially important for transplant recipients that have other disabilities besides kidney disease and want to work. The TTWWIIA also allows states to expand Medicaid benefits to those with disabilities who work either without premiums or at a below market premium. Therefore, clients with kidney failure who feared losing Medicaid if they worked may be more motivated to seek job training and/or employment once they understand the new work incentives available under TTWWIIA. States that have expanded Medicaid benefits for working people with disabilities are listed on the Medicaid website. In addition to TTWWIIA, SSA has a number of work incentive programs for recipients of SSI and/or SSDI, including those with kidney failure. In 2001, clients who receive SSDI have a nine-month trial work period (TWP). Any month that an SSDI client earns $530 or more counts as a month of trial work. In 2001, after the TWP is exhausted, SSDI clients can earn up to the substantial gainful activity (SGA) level of $740 per month ($1,240 for your SSDI clients who are legally blind) and still keep their full SSDI check. SSDI clients can earn more if they have received SSA approval for impairment related work expenses (IRWE) or blind work expenses (BWE). For the first time, the earnings limits for the TWP and SGA are now linked to the national wage index and will be increasing each year. For SSI recipients, SSA does not count the first $20 per month or the first $65 of earned income per month in determining how much of the benefit check to reduce by earnings. Under Section 1619(a) SSA also disregards one-half of all additional earnings. SSA does not count food stamps, items donated by non-profit organizations, and most home energy assistance. SSA also does not count medical expenses someone needs to be able to work, including maintenance medications and a home dialysis assistant. For those who are blind, SSA does not count expenses that they need to allow them to work and deducts from earnings as blind work 55 Chapter 3 expenses income taxes paid, meals during work hours, costs of transportation, and expenses for a guide dog. VR clients that have SSI can keep Medicaid benefits under Section 1619(b) if they earn more than the state’s Medicaid guidelines even if they no longer receive SSI cash benefits. The most recent 1619(b) state Medicaid limits can be found at www.ssa.gov/work/ResourcesToolkit/Health/1619b.html. SSA can provide current information on the 1619(b) earnings limit for Medicaid. A map that shows states that have implemented flexible standards for Medicaid eligibility can be found at www.hcfa.gov/medicaid/twwiia/statemap.htm. Disabled students under 22 can now earn up to $1,290 per month or $5,200 per year without jeopardizing their SSI cash benefits. This should make it easier for young people to work part-time or temporary jobs to help pay educational expenses. These amounts are linked to the national wage index and will be increasing each year. If clients with kidney disease have chosen in the past not to work because they believe they would have to wait for disability to start again if they have a health setback, the TWWIIA should alleviate this concern. The TTWWIIA offers expedited reinstatement (“easy back on” safety net) for disability benefits with no waiting period for those who develop health problems within 60 months after losing disability benefits. Clients can submit a one-page form to resume benefits. Benefits start right away for six months while SSA determines a client’s eligibility. If SSA finds the client to be not disabled, he or she will not need to refund these provisional benefits. Finally, transplant recipients may be especially interested in working with VR because if SSA reviews their disability status, they may be found no longer disabled if they no longer need dialysis. Under the recovery during vocational rehabilitation work incentive, SSA may continue disability benefits as long as a client is in an approved VR program, even if he or she is considered medically improved following transplantation. If the client needs to do a CAPD exchange during work hours what kind of accommodation might he/she need? Most clients who do CCPD do not need to do dialysis exchanges during the day. However, some must perform at least one CAPD exchange during a workday to get enough dialysis. To do a CAPD exchange, clients need a clean room and about 30-40 minutes of privacy to do the dialysis procedure. Prior to requesting this accommodation, your client will need to think about when he or she will make up the work time lost while performing the exchange. 56 Twenty-Seventh Institute on Rehabilitation Issues Can applicants choose another type of dialysis if this would help them achieve their vocational goals? Clients with kidney failure often have choices of treatment options. However, not every dialysis facility offers all modalities nor is it always medically advisable for every client to change. In addition, clients might not realize that they have a choice and may not know what clinics offer other options. It is reasonable for the VR counselor to ask how the choice of treatment was made and recommend that clients speak to their physician if changing modalities improves the chance that they can work successfully. The ESRD Network can advise the VR counselor and the client what treatments are offered by clinics in his/her area. Can applicants choose a different time of day for dialysis if this would help them achieve their vocational goals? Clients that are on in-center hemodialysis can ask for a different shift time. However, it may not be possible to change immediately if either the dialysis facility is full or if the preferred shift is full. The client should ask the nurse manager or administrator at the dialysis facility to write his or her request in a safe place as a reminder and the client should note who they asked and when. Sometimes someone else at the dialysis clinic will be willing to switch times but this is more likely if the switch is only temporary, such as for a vocational evaluation or a brief training. Clients often prefer their usual dialysis shift because they have gotten to know the other people on that shift and staff members. This makes some clients reluctant to change. The VR counselor should remind applicants who are working and need to take medical leave to adjust to treatment, time off for all or part of a dialysis treatment, or to go to medical appointments that they may qualify for the Family and Medical Leave Act (FMLA). Under this law, they could take time off in increments as short as 15 minutes. This may help if they have to leave work early or get to work late because of dialysis or medical appointments. Of course, it is best for the employer and co-workers if the client negotiates a flextime schedule and completes job responsibilities in spite of taking time off. Although the FMLA requires notice whenever possible, it can help those who may be hospitalized without notice for access surgery, transplantation, or other illnesses. For more information on the FMLA, see the Directory of Resources section. 57 Chapter 3 Can clients transfer to other dialysis facilities, such as one with an evening dialysis shift if this would help them achieve their vocational goals? Clients that need dialysis are referred to dialysis facilities by their nephrologists. They usually have the choice of where to dialyze (unless their insurance limits this), but they may be reluctant to change facilities if it means they would have to find a new nephrologist. For those whose nephrologists are affiliated with several facilities, changing facilities is easier. What if the client receives a transplant during delivery of services? Depending upon the stage of the VR program that a client has reached, he or she can interrupt services for medical reasons and resume a program with clearance from the doctor and/or the medical team. For a client who is considering training, it is important to discuss with the training institution and financial aid department what the impact on training might be if there is a medical interruption. This should be done before selection of the training institution. Can a client change his/her schedule for vocational evaluation or training program? Whether a client with kidney disease needs a different schedule for evaluation or training depends on the flexibility of the client, the evaluation unit or training program, and the dialysis facility. Since a vocational evaluation is usually time limited, a dialysis schedule change can be avoided by arranging for the client to attend the evaluation on his or her non dialysis days. The evaluation might need to be extended to make up the missed days. In some instances, vocational evaluation is scheduled at an evaluation unit outside the client’s local community. In these cases, the home dialysis facility can generally arrange transient (temporary) dialysis close to the site where the evaluation is scheduled if enough notice is provided. For a client to participate in training programs, it might be necessary to change his/her dialysis schedule. However, depending on someone’s interest, training options can be flexible. Although many dialysis facilities will change the schedule for those who work or are in school, unless someone else is willing to switch shift times with the client, unless training time is brief, this option may be best utilized when the client gets a job. Who are the key contact people in the dialysis or transplant facility that can 58 Twenty-Seventh Institute on Rehabilitation Issues address questions specific to providing optimal vocational services? As previously mentioned, the renal social worker is the main contact for the VR counselor with regards to providing vocational services to people with CKD. Contact the physician and/or the physician assistant for medical information, functional capacities, physical accommodations, and release to work. Because people with kidney disease are seen frequently, medical information VR counselors receive from the nephrologist should be recent. The social worker can often help assure that medical information is returned faster. The nurse manager is also available to augment medical information provided by the physician. Additionally, she or he is usually in charge of scheduling. Contact the nurse manager if a change is needed to accommodate evaluation, training, and/or work. The renal dietitian plays an important role in helping clients adhere to their renal diets. This is imperative to maintain their health and stamina. If a client reports fatigue, weakness, or poor stamina contact the dietitian to find out if dietary non-adherence could be affecting the client’s ability to work. The dialysis technicians probably have the most contact with clients during their dialysis treatment. If they know that a client is receiving VR services, technicians can offer support and encouragement to clients throughout the rehabilitation process. Some dialysis facilities and transplant centers or organizations like the NKF or AAKP have support groups or peer helpers. You should encourage your clients with kidney disease to explore what is available at their facility and in their community. 59 Chapter 3 The Client With CKD And Blindness (Case Study) She is 46 years old and the first-born girl with 6 siblings. She was 9 when she was hospitalized and first diagnosed with juvenile diabetes. She recalls times when she may have done things to be hospitalized to get attention and has memories of her parents talking about how “costly” she was. When she was 23 she experienced her first complication of diabetes — fluctuating vision. She needed laser treatments for diabetic retinopathy. By 1980 she was legally blind. Desiring independence, she moved from her family’s home into an apartment and began working as a waitress and than as a nurse’s aide. Busy, she did not manage her diabetes as she had been trained to do. In 1983 she sought help from the Texas Commission for the Blind. The vocational teacher and I helped her identify settings on home appliances to make her home accessible, provided adaptive aids and training on a talking watch, talking alarm clock, large button telephone, and large print checking ledgers. I asked a diabetes educator to evaluate her understanding of her disease. My client learned diabetes management skills and the educator recommended a talking glucose and blood pressure monitor to help her better manage her diabetes and blood pressure. She attended the Criss Cole Rehabilitation Center in Austin TX, where she had a low vision evaluation and learned skills she would need to become more independent in daily living and to gain competence needed to retain her successful employment. What she learned included Braille, travel skills, computer keyboarding and computer adaptive technology with speech and large print to keep her medical records and financial records, use of the audio cassette recorder, money management, telephone usage, organizational, time management, and note-taking skills. She also learned kitchen safety skills and how to use adaptive in food preparation and diabetes meal planning, housekeeping, laundry, minor mending, clothing coordination and labeling. In 1987 she became a housewife and mother and worked part time at a clothing store and as a Mary Kay Cosmetics representative. In 1988 her kidneys failed and she began in-center hemodialysis. Dialysis was taxing and she had to depend on close friends to provide day care for her son while her husband continued working and she was at dialysis. In 1989 she received her first transplant but it failed two years later. In addition to kidney failure and high blood pressure, she now had carpal tunnel syndrome and osteoporosis. After the transplant failed, she tried peritoneal dialysis, but complications led to her return to hemodialysis. She changed dialysis schedule to an evening shift so she could have her days free and she could sleep to recuperate from dialysis. Despite her three times a week dialysis schedule, she 60 Twenty-Seventh Institute on Rehabilitation Issues continued to take care of her home, do yard work, build decks, paint and sing with her husband in church, and she and her husband recorded original music. In 1996 she sought evaluation for a kidney-pancreas transplant. While waiting, she continued her homemaking responsibilities, home schooled her son, and took on the responsibility of caring for her brother and elderly father. In September 1999, she received a successful kidney pancreas transplant. High dose prednisone for a rejection episode caused a cataract that required a couple of eye surgeries. Today, she continues to home school her son who is in 8th grade. She is a successful homemaker and home decorator. She continues to struggle and overcome limitations that would have limited less motivated people with similar circumstances. She is fully engaging in and enjoying all aspects of life. She is happy to be alive and is successful because of her independence, motivation, strong family support, faith, and help that VR was able to provide. 61 Chapter 3 The Client With CKD And English As A Second Language: A Client’s Perspective (Case Study) In a blink of an eye, my life changed when I found out in 1994, at the age of 26, that I had kidney failure. After working my shift on Thursday, I came home and fell asleep. I awoke an hour later with a fever and in increasing pain. I tried to manage the fever and pain with over-the counter medications, but by Sunday I knew I needed help. I asked my ex-husband to take me to the emergency room. I spent the next 27 days in the hospital. The doctors ran all kinds of tests and determined that I needed dialysis. Because of my health, age, and because I was a single mother with a young daughter, the doctor recommended that I learn to do peritoneal dialysis and referred me to a local dialysis clinic. At my new clinic I met my new doctor, the nurse who would train me, and the social worker. In addition to helping me with insurance and medications, my social worker helped me look at life in other, more positive ways. She told me that I had another opportunity in life and I should try to do my best by following the doctor’s orders. She mentioned that I could go back to school and prepare for a better future. She arranged an appointment with VR. I cannot thank my VR counselor enough for all he did for me. He asked me questions about what I liked and didn’t like, what I could and couldn’t do, and gave me emotional support when I needed it. He tried to get me into an information technology program at ITT, but they didn’t accept me because I didn’t speak English well – my native language is Spanish. My VR counselor didn’t give up and continued to encourage me. In 1995, I was evaluated for a cadaver transplant. Although I thought I’d accepted my condition, the psychological testing revealed that I was depressed and I was rejected for a transplant. The transplant team recommended that I receive counseling. Because of my daughter, I decided to follow their recommendation. After a year of counseling, I was reevaluated and accepted for transplant. My younger sister came from Puerto Rico to be evaluated as my donor and passed all the tests. The transplant was scheduled for the following February. Throughout, I kept in touch with my VR counselor. I told him I wanted to take English as a Second Language courses. I took courses in the Fall of 1995 and decided to layoff the winter quarter when my transplant was scheduled. Before my sister had to give me her kidney, I got the call that a cadaver kidney had been found. I had worried about taking my sister’s kidney so I chose to have the cadaver transplant. I had my transplant in January, 1996. I had most of the side effects of medications – round face, hand tremors, I grew hair everywhere – and I felt like I was looking at someone else in the 62 Twenty-Seventh Institute on Rehabilitation Issues mirror. Although I didn’t like it, I understood that I needed to adapt. I decided to take control and began to exercise to keep my weight down and removed the excess hair by waxing. In the spring quarter, I returned to my ESL course. My VR counselor told me about the NKF of Georgia’s Springboard program that brings together those on dialysis and with transplants to share experiences and gain skills needed to reenter the world of work. The director of the program, Chuck Brown, is a transplant recipient and a special man. The program helped us recognize that we were not alone and that we could live normal lives. I graduated from Springboard and with high marks from my ESL classes. My VR counselor recommended additional training to expand my opportunities. He again recommended me again for the information technology program at ITT and this time, I was accepted. After six months, I received a certificate of completion in computer literacy and word processing and a certificate in database management. I also received an award for outstanding attendance. ITT helped me look for jobs and prepare for interviews. I found a job as a dispute analyst/information consultant for a large credit company. I began training at my new job and continued to receive training at ITT. The hours were long – classes at ITT from 8 a.m. to noon and work from 1:00 p.m. to 10:00 p.m. I wasn’t able to keep the job because of insurance. However, I felt proud that I had the skills I needed to get and hold a good job. My ITT instructors were proud of me too and selected me as the star student in my class. However, I knew I wanted to do something else. Being ill myself, I knew I wanted to work in a job where I could relate to other ill people. Today, with help from VR, I am studying in the School of Radiologic Technology at Grady Memorial Hospital. Over the 2 years I have been in the program, I have had excellent attendance and have maintained an A average, one of the highest in the class. I will graduate this summer as a radiologic technologist. I have had my ups and downs because life is not easy. I have new opportunities and do not want to waste more time. I want my daughter and parents to be proud of me and I don’t want people to feel sorry for me. I know in my heart and in my head that I am a strong woman. Only God and I know what I have been through and I am very happy to see how far I’ve come. I’m doing what I like and people see me as useful. I live day-by-day and have always said that whatever God wants that is what will be. As for my future, I just applied in the School of Ultrasound at Grady. I will find out the middle of June if I am accepted. The world is full of opportunities and with God’s will everybody chooses their own road. I give thanks to God and to all the wonderful people that believed in and helped me achieve my success. 63 Chapter 3 64 Twenty-Seventh Institute on Rehabilitation Issues 65 4Chapter Four Job Development, Job Placement, Job Retention What medical benefits do clients on dialysis retain once they start work? If clients are on dialysis, they keep Medicare indefinitely as long as they pay premiums, even if they work. Although Medicare coverage is secondary indefinitely for workers with other disabilities, for those with kidney failure, employer group health plans are only responsible for primary coverage during the first 30 months they are eligible for Medicare. Therefore, if a client becomes employed during the first 30 months of Medicare entitlement, the employer group health plan would only be required to pay primary for the remaining months of the coordination period. If the client becomes employed after the first 30 months of Medicare entitlement, Medicare would pay primary and the employer group health plan would pay secondary. Even though they have indefinite Medicare coverage while on dialysis, those dialysis clients who have other disabilities and are considering a transplant need to know that the months they work on dialysis can reduce the 8.5 years of Medicare they are entitled to under the Ticket to Work and Work Incentives Improvement Act (TTWWIIA). If they later get a transplant and still are considered disabled, they should ask Social Security how many months of Medicare entitlement they have left. What medical benefits do clients with a transplant retain once they start work? Employer group health plans are required to pay primary benefits for clients with transplants for the first 30 months of Medicare entitlement. If a client with a transplant did not work for part of the coordination period, the employer group health plan would only be responsible for primary benefits for the remaining months of the 30-month coordination period. Unless clients with transplants have other disabilities besides kidney failure, they lose Medicare coverage three years after their kidney transplant. Clients with transplants who are physically able to work and only eligible for Medicare because of kidney failure need to obtain employment with health 66 Chapter Four Job Development, Job Placement, Job Retention insurance coverage during the first three years post-transplant, if possible. It may help them to know that they will be eligible for Medicare again if they need to resume dialysis or if they qualify for Medicare due to age or disability. If transplant clients have other disabilities, under the TTWWIIA they can keep Medicare for 8.5 years from the date work starts. Medicare pays a portion of all Medicare covered inpatient and outpatient services, including anti-rejection medications as long as clients with kidney disease have Medicare. What can a VR counselor do to help those with kidney disease who still have disability or health benefits through a former employer? Those who are insured through former employers’ disability or group health plans may risk even more if returning to work leads to termination of disability and insurance benefits. It is important to ask what health and disability benefits, if any, your clients receive from their former employers and whether there is a possibility that they could return to any position with the former employer. VR counselors can help these clients by referring them to potential employers whose salaries are sufficient to offset disability benefits and whose health benefits cover most of the costs of medical care. How much does a client need to disclose about chronic kidney disease (CKD) to a potential or current employer or supervisor? Clients with kidney disease need to understand that they do not need to disclose the nature of their disability. The timing of when they disclose facts about their kidney condition is up to them. Failure to disclose a disability at hiring does not preclude their right to ask for reasonable accommodation later. The Americans with Disabilities Act (ADA) (see Directory of Resources) permits a prospective employer to ask if any reasonable accommodations are necessary to perform the job for which the client is interviewed, but not to ask the nature of the disability. If a potential employer requires all applicants for a position to have drug testing, a client on dialysis may need to offer a blood sample for testing instead of a urine sample. All potential employees must be able to perform the essential functions of the job, including those with kidney disease. If dialysis or transplant clients believe they can do the essential job functions but need an accommodation to do so, they should request the accommodation as soon as they know they need it. Clients and employers can negotiate reasonable accommodations. 67 Chapter 4 Some accommodations that have been granted include: • Flextime for dialysis or to keep medical appointments • Privacy to perform peritoneal dialysis exchanges • More frequent breaks to conserve energy In considering hiring someone who has a disability, the employer’s major concerns are getting the tasks done, maintaining the morale of staff, and not having to spend a lot of money on accommodations. VR counselors know how to address employers’ concerns and uphold clients’ confidentiality and privacy rights. It may help an employer to know that in general those on dialysis do not miss more work than other employees,4 they may not need accommodation at all, and if they do, accommodations they need are generally inexpensive. Clients who have kidney disease are first and foremost prospective employees, not merely people with a chronic disease. How can the VR counselor encourage job retention for people with CKD? As stated in Chapter 3, the VR counselor can be invaluable in developing a proactive plan that enhances communication between the client, employer, VR counselor, and healthcare providers. For employed clients with kidney disease, the key to keeping them on the job is to develop a plan with the client, the employer, and the treatment team to address issues that might threaten the job situation. For those on dialysis, there might be scheduling issues, hospitalizations and changes in physical abilities. For clients pursuing transplant, there would need to be time off for the actual transplant, adjustment to any medications and complications that might arise. For those with a functioning transplant, there will be need for occasional clinic appointments. If someone’s work abilities change and he or she can no longer perform the essential functions of the job, the VR counselor can assist the client and the employer in determining if a different position within the company can be identified or what accommodation might be needed. If a job change is required, the VR counselor can assist in the transition and possibly augment any additional training that might be required. 68 Twenty-Seventh Institute on Rehabilitation Issues 4 Friedman N, Rogers TF: Dialysis and the world of work. Contemp Dial and Nephrol 9(1):16,18-19, 1988. Who can provide detailed information regarding whether a position is within the client’s functional abilities? The nephrologist and the dialysis unit are key partners that can provide information related to your client’s ability to begin training or work. The physician can provide the client medical clearance. The VR counselor needs to work closely with the dialysis facility or transplant center in the development of the physical and scheduling accommodations needed by this population. What kinds of jobs should a client with CKD avoid? Clients with CKD can do any kind of work for which they have the skills. Kidney disease per se does not limit career choices. As long as clients with kidney disease have health insurance or sufficient salary to pay medical expenses and are able to have some reasonable accommodations for their therapy, they are not limited in their career choices. What kinds of environmental conditions should someone with CKD avoid? Clients on hemodialysis who have either fistulas or grafts in their arms or thighs have small scabs or scars where needles have been inserted for hemodialysis. Some clients on hemodialysis may have closed catheters placed in their chest or neck temporarily while the dialysis fistula or graft in their arm or thigh heals. Clients on peritoneal dialysis have a closed catheter that is permanently placed in their abdomen and hidden under their clothes. It is important that dialysis clients avoid working in any conditions where bacteria might compromise the hemodialysis or peritoneal dialysis access site. However people on dialysis can farm or garden and work with many chemicals. People on dialysis may be more susceptible to illness because they have poor immune system response. Some doctors recommend avoiding environments where they might be exposed to illnesses. However, most doctors place few restrictions on people on dialysis because they believe these clients should maintain normal routine if possible. If dialysis or transplant clients have hepatitis B or C or AIDS, they could be restricted from certain jobs as would any other VR clients with these diseases. Clients with kidney transplants take immunosuppressant medications to lessen the chance of rejection. These medications further reduce their body’s ability to fight off infection. Therefore, they should avoid jobs that present a high risk for infection soon after receiving the transplant. Later, as the dosage of these medications is reduced, the risk of infection subsides and their doctor may lift 69 Chapter 4 some restrictions. A client with a transplant should avoid exposure to those chemicals that could be nephrotoxic (harmful to the kidney) to protect their transplanted kidney. Can someone with CKD work a 40-hour week? Many clients may find it difficult to work a 40-hour week as kidney disease gets progressively worse before treatment is needed. Although this varies, as kidney function deteriorates, they may feel tired and generally run down. After they adjust to their dialysis treatment or recover from a transplant, they will be more likely to be able to work a 40-hour week. Clients who do hemodialysis at a dialysis center will need to schedule hemodialysis around work, which may be difficult because of the time involved unless the dialysis facility offers flexible or evening scheduling. Home hemodialysis or peritoneal dialysis will present few or no barriers. After a transplant, there should be no barriers to working a 40-hour week. Can someone with CKD work an 8-hour day? After clients with kidney disease begin and adjust to treatment, many can work an 8-hour day. If clients on in-center hemodialysis are concerned about working 8-hour days with dialysis, they should arrange their dialysis and work schedule so they can do their full dialysis treatment before or after work or work 8-hour days on the days they do not