The ABCs of Cultural Competence/Humility for Rehabilitation Professionals
May 12 - 14, 2021

Registration is Closed

Event Information

Registration Status: CLOSED
Registration Ends: Tuesday, May 11, 2021

The ABCs of Cultural Competence/Humility for Rehabilitation Professionals

This is a virtual training using Zoom.

The ABCs of Cultural Competence/Humility addresses critical areas in the development of cultural humility for rehabilitation professionals: Awareness, Bias and Civility.

Awareness (A)

“Cultural awareness” is being cognizant, observant, and conscious of similarities and differences among and between cultural groups. The Code of Professional Ethics for Rehabilitation Counselors states in the preamble that “rehabilitation counselors recognize diversity and embrace a cultural approach in support of the worth, dignity, potential, and uniqueness of individuals with disabilities within their social and cultural contexts.” The first session of a three-hour class includes a discussion on how we increase our cultural awareness in order to provide ethical services as outlined in the Code. We will look at awareness using Robin DiAngelo’s recommendations from her best-selling book White Fragility, and from the book Is Everyone Really Equal, by James A. Banks, editor.

Bias (B)

We don’t have bias because we are bad people, we have bias because we ARE people. This training highlights how bias, whether characterized as unconscious, implicit and unknown, sneaks into all aspects of our lives, our decision making, and our workplace relationships. Research indicates when people are shown their bias and preconceptions, they try to overcome it. The Code of Professional Ethics states rehabilitation counselors develop and maintain knowledge, personal awareness, sensitivity, and skills to reflect cultural competency, and do not condone or engage in prejudicial treatment. This second session of the ABCs of Cultural Competence/Humility develops an understanding of how bias impacts our workplace, including in recruiting and hiring, team dynamics and career development. The training draws from several sources to motivate participants to adopt behaviors that mitigate workplace bias while fostering inclusion among team members.

Civility (C)

“The latest installment of Civility in America, an annual poll conducted by Weber Shandwick and Powell Tate, in partnership with KRC Research, once again finds that the majority of Americans perceive incivility to be a problem in our society.” We do not have to look far to find this type of behavior. From social media, to everyday interactions at the grocery store, the lack of uncivil behavior has creeped into our daily interactions and has been the cause of more viral videos than we can count.

How can we make daily shifts in the way we show up and ensure that everyone who interacts with us has a positive experience? How can we learn to be better advocates for the fair and just treatment of others, in the midst of incivility? The Code of Professional Ethics state rehabilitation counselors recognize and consider culture and socioeconomic status in diagnosis, and should recognize and become aware how bias and prejudice impact receipt of treatment and care. In this training, we will discuss the importance of civility and dig deeper into the root of the civility crisis. We will leave this training with a better understanding of what civility is, the tools needed to promote it and examples of how to display compassion in our everyday lives.

Date: May 12, 13, 14, 2021

Time: 11 am – 12:15 pm Central Standard Time (each day)

Registration Fee: $199

Group Rate: $1,492.50 (for 6-10 personnel)

CRC: 3 (Ethics) Hours



Robin Freeman, UA CURRENTS

Veronica Jackson, UA CURRENTS


Cancellation: To cancel your registration, send an email to All registrants who have not cancelled at least 24 hours prior to class time will be invoiced.

Credit: Any credit for a class that you were unable to attend for unforseen circumstances must be used within one year of the date of the class.

Registration is Closed